Zendesk, Inc. (ZEN –Q3FY20) – Zendesk performance improved significantly returning to pre-pandemic levels.

Zendesk helped Siemens Financial Services transition to paperless and quickly adapt during pandemic. The SFS Support team managed customer interactions across shared inboxes, spreadsheets, and paper trails and it was a real challenge to identify the reason behind spikes in customer inquiries.

Executive Summary

Financial Statements

– Income Statement and Forecast
– Balance Sheet
– Cash Flow
– Q3FY20 Results Overview
– Key Developments
– Guidance and Outlook
– Conclusion
– GAAP to non-GAAP reconciliations

Historical Performance

– Key Ratios
– Profitability Ratios, Asset Turnover Ratio, Growth Ratio
– Per Share Data

Product Performance and Key Developments

– Ownership
– Competition
– Key Developments

 Valuation and Consensus Performance

– Relative Valuation
– Analyst Recommendations

Market Price Performance

CrispIdea Coverage

No of Pages : 37