FAQs

Where is CrispIdea located?
Bangalore, Karnataka, India

Who owns CrispIdea?
CrispIdea is a privately held company.

Is there any other services offered by CrispIdea beyond selling reports?
Yes, beyond selling reports, we also provide services related to customized research.

Can I have an overview of the report before I purchase it?
Yes, you can view the Executive Summary and Table of Contents on the portal before buying a report.

Can I request customization of a published report?
Yes, you could discuss your requirement with our team and we would be happy to commission a specific report tailored to your needs.

Whom should I contact for customization of a published report?
[email protected]

What are the charges involved for customizing?
It would depend on the scope of research, which will be shared and communicated to you.

What are the formats that the report is available on?
All reports are available only in PDF format.

Do you have a discount structure?
Yes, we do. WE are working on it. It will be launched soon.

What are the currencies available on your site for payment?
Only USD is accepted as of now. We may include other currencies in future.

What are your payment terms?
100% advance for Bank Transfers. All taxes (if applicable) are extra.

Do you have multiple payment gateway option?
No. We have only one payment gateway which is Paypal

Can I pay by a Debit Card?
Yes, you can.

How will the report be delivered if I pay via Credit Card?
As soon as the transaction is complete, you will receive a download window from where you can download our reports online.

How will the report be delivered if I pay via Fund Transfer?
As soon as your payment is realised in our account, we would send you the report to the registered email id.
Do the prices include taxes?
No. All taxes are extra (if applicable)

Should I pay the GST if I’m a foreign buyer?
No. You don’t have to.

What are the taxes applicable if I’m a local buyer?
18% GST is applicable. For Karnataka state it will be 9% CGST and 9% SGST. For PAN India it will be IGCST.

Will I get an invoice for my order?
Yes. The invoice will be sent to your registered email id.

Will my online payment be secure?
All online payments are secure. Payments are processed by a Secure payment gateway using 128-bit SSL encryption. CrispIdea does not store any credit card information inits databases.

Whom should I contact to request changes in the invoice?
[email protected]

Should I have any specific add-on or software to download the reports from CrispIdea website?
You need to have Adobe Reader installed in your PC for opening the pdf files.

What is CrispIdea’s Privacy Policy?
Please visit Privacy-Policy

What terms and conditions apply to my use of the service?
Please visit Terms & Conditions

What is the cancellation and refund policy?
We don’t encourage any cancellations or refunds. Due to the nature of the information being sold, we unfortunately cannot accept cancellation/refunds of products once they have been delivered. Please be sure to read all available information about a report from the Executive Summary, before you place your order. If you have any questions about a report`s coverage or relevance, please contact us for expert assistance from a Research Specialist.

Is there a money-back policy?
No.

How can I change my password?
Please click My Account in your user home page and click change password to edit the password.

How Do I change my profile information?
Please go to My Account in your user page and click edit to edit your profile info

Can I use my email ID as username while registering?
No, please choose a Username while registering